Privacy Policy

Integritetspolicy

When you interact with our website

Information we may use:

  • The approval of cookies on our website
  • Email address

Purposes:

(1) To provide, update, maintain, improve and protect our website, business and services


(2) To deliver relevant website content and online advertisements

(3) When you sign up for our newsletter

(4) To use for marketing purposes: By signing up to our newsletter you are agreeing to us using using your email address to market relevant offers and new releases to you via direct email and/or use your email address to sync with advertising platforms like Facebook to deliver you relevant ads

Why we need it:

(1) Cookies will help us improve your experience on our website
(2) To deliver you tailored services, improve your experience and grow our business
(3) We need to have your email address to be able to deliver relevant newsletters and advertisements to you


When you contact us

Information we may use:

  • Name, Email address, Telephone number, Correspondence history
  • ID documentation

 

Purposes:

(1) To contact, communicate with you and manage all queries through email, telephone and social media
(2) To verify your identity when you request further information based on your rights

Why we need it:

(1) We will always try our best to answers your questions or concerns. We need this information to reply to you
(2) If you want to get to know the information we keep about you, we must make sure to identify you before giving you information. Because we do not want the information to get to the wrong person


When you make a purchase

Information we may use:

  • Email address, Full name, Phone number, Shipping address, Billing address
  • Phone number, Email address
  • Payment information details

Purposes:

(1) So that you can purchase and receive your order
(2) To receive updates about your order via email or SMS
(3) Receive your payments and manage refunds and compensation

(4) To use for marketing purposes: If you have given us approval for email-marketing in the checkout process, we might use your email address to market relevant offers and new releases to you via direct email and/or use your email address to sync with advertising platforms like Facebook to deliver you relevant ads.

Why we need it:

(1) We cannot send your order if we do not get access to this information
(2) In order to know the delivery of your order and to get the avi-number to pick it up at service point
(3) We need to have your payment information in order to send and refund money to you in case of refunds or complaints


Klarna

In order for us to be able to offer you Klarna’s payment method, we need to share some of your personal information with Klarna, such as contact and order information, in order for Klarna to be able to assess whether you can be offered their payment methods and to tailor the payment methods for you.

You can find more information about Klarna here. The use of these data is regulated in accordance with the applicable data protection law and Klarna’s data protection policy.


Other usage

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.


If you have any further questions and want to know what information we have about you and how we use it, please contact us: mariellefranberg@gmail.com